Run a better practice without having to run everything behind it.
Dion operates the nonclinical functions behind your practice, from patient communication and the revenue cycle to finance, reporting and growth, on one operating platform with AI agents and our own people. Every clinical decision stays with you.
You hand over a function, not another login.
All locations · Today’s work
SampleThe operator console: what was done today, by an agent or a person. Illustrative, sample data.
- Built inside a working practice
- Dion’s workflows run in the founder’s own dental practice first.
- 19 products, built in-house
- Across growth, patient operations, revenue, finance and clinical work.
- Open Dental and CareStack
- Live connections today. No system switch to start.
- Software, AI agents and people
- One operating model: software and AI agents on the repetitive work, people on the judgment calls.
Your practice shouldn’t require this many people, systems and vendors just to operate.
In many practices the team connects all of it by hand. That is where overhead, missed follow-up and management work tend to come from.
- Callsphone system
- Patient messagestexting app
- Marketingagency
- Practice managementPMS
- Billingclearinghouse
- Accountingbookkeeper
- Payrollpayroll service
- Reportingspreadsheets
Dion operating layer
Software, AI agents and people, run as one operation
One operating view
Every location and function in one operating view
You don’t add another tool. You hand Dion the work.
Each of these is a business function Dion runs: the workflow, the follow-up, the exceptions and the reporting.
Front Desk
Calls, scheduling, confirmations and patient communication.
Revenue Cycle
Eligibility, pre-authorizations, claims, denials, ERA posting and AR follow-up.
Treatment Follow-Up
Unscheduled treatment and overdue recall, followed up by an agent or a person.
Collections
Statements, payment plans, outstanding balances and patient AR.
Finance
Bookkeeping, reconciliation, reporting and a current view of the numbers.
HR & Payroll
Payroll workflows, workforce administration and compliance tracking.
Growth
Campaigns, lead response, attribution and acquisition reporting.
Analytics
One operating view across providers, locations and functions.
See everything Dion can run
Finance
Bookkeeping, reconciliation, reporting and a current view of the numbers.
HR & Payroll
Payroll workflows, workforce administration and compliance tracking.
Growth
Campaigns, lead response, attribution and acquisition reporting.
Analytics
One operating view across providers, locations and functions.
The goal isn’t another software expense. It’s a more efficient way to operate the practice.
Many practices built their administrative labor, software subscriptions, billing, accounting and back office one decision at a time. Nobody has looked at them together.
We map what the functions you hand over cost you today, and price Dion against that operating scope, not against seats or software licenses.
Today
- Administrative staff
- Software subscriptions
- Billing and accounting vendors
- Management time
- Duplicated work between systems
With Dion
- One operating layer
- AI agents on the repetitive work
- People on every judgment call
Where the overhead sits, in Dion’s operating-cost model
Front desk & admin labor
Software subscriptions
Accounting & billing labor
Corporate back office
~24.5% of gross collections goes to this work in our model of a representative general practice.
These shares come from Dion’s own operating-cost model, not from an industry survey, and yours will differ. The operating analysis replaces them with your own P&L, line by line. Nothing here is a guarantee of savings.
Request my operating analysisSoftware gives your team more tools. Dion gives your team less work.
Software
Software still needs someone in the practice to
- log in
- configure it
- monitor it
- manage the workflows
- chase the exceptions
- make sure the work actually happened
Outsourcing
Outsourcing firms supply labor, but they often work inside the same fragmented systems your team already fights.
Dion
- We build the technology.
- We operate the workflows.
- We handle the exceptions.
- We own each workflow through completion.
Automated
Work that runs on its own, again and again, and hands any exception to a person.
Agent-assisted
AI agents carry out the workflow and pass judgment calls to a person.
Human-led
A trained operator handles the work that needs nuance, judgment or a conversation.
The mix is set function by function, and you approve it.
The AI works inside the operation. Your team shouldn’t have to operate the AI.
Clinical decisions stay with clinicians. Dion runs the operation around care, never the care itself.
Nothing important should depend on someone remembering to chase it.
- Leads and missed calls get a follow-up workflow.
- Treatment plans and overdue recall carry a next action.
- Claims carry a status, and denials carry an owner.
- Payments are reconciled.
- Fewer vendors to manage.
- Every location rolls into the same operating view.
Keep your people for the work that actually needs people.
- Patients
- Clinical care
- Complex conversations
- Leadership
Finally know what’s actually happening.
Not another dashboard of metrics. A live record of the work: what was done, by an agent or a person, and what needs attention.
- Revenue
- What was produced, collected and still outstanding?
- Treatment
- What was diagnosed, accepted, scheduled and lost?
- Patients
- Who needs recall, follow-up or attention?
- Claims
- Where is every dollar, from eligibility to payment?
One view of the practice, instead of several reports that disagree.
All locations · Today’s work
SampleIllustrative, sample data.
You don’t have to replace your practice management system to start.
- 1
Connect
Dion connects to Open Dental and CareStack today.
- 2
Run
Dion starts running functions while your offices keep working in the system they know.
- 3
Migrate later
Move systems only when it makes sense for you, on your schedule.
Live connections today: Open Dental and CareStack.
One operating platform across six layers of the practice.
Dion built these 19 products itself, and together they can stand in for up to 36 separate systems and vendors. You run the practice; you don’t administer the products.
Acquire
Growth, campaigns and new-patient inquiries.
Engage
Phones, messaging, scheduling, recall and treatment follow-up.
Collect
Eligibility, claims, AR and patient payments.
Operate
Finance, reporting, payroll, team and procurement.
Deliver
PMS connections, clinical records and lab workflows.
Orchestrate
The agents, data and integrations that connect it all.
Explore the full Dion platform
PMS Bridge
Reads the practice system you already run
Dion Agents
One runtime for every AI employee, supervised
Dion Finance
Corporate GL, AP & FP&A across locations
One operating model across every location: standardized workflows, shared back office, location-level accountability and group-wide financial visibility.
Clinician. Practice owner. Operator.
Dion was built inside a working dental organization, around the problems of running it.
Dr. Amin Samadian watched the technology around healthcare get more sophisticated while the business of running a practice got more fragmented: more software, more vendors, more people coordinating both. Dion was built to reverse that, and its workflows run in his own practice before they reach yours.
Dr. Amin Samadian, DDS, MBA
Founder & CEO, Dion Health
- DDS — UOP Arthur A. Dugoni School of Dentistry
- MBA — Haas School of Business, UC Berkeley
- Faculty — Integrated Reconstructive Sciences, UOP Dugoni
Request your operating analysis.
Tell us how your practice is structured. We’ll review the functions, systems and overhead Dion may be able to take on, then walk you through what we find.
A few minutes to fill in. No system switch required. Built on your numbers.
What owners ask before they hand anything over.
Is Dion software or an outsourcing company?
Neither description is complete. Dion is an operating company built on its own software. We build the technology the workflows need, then run those workflows for you and own each one through completion.
Are you trying to replace my staff?
No. Dion takes on the repetitive administrative work and the overhead around it. The work that needs patients, judgment, relationships and leadership stays with your people. How you staff the practice is always your decision.
Do I have to replace my practice management system?
No. If you run Open Dental or CareStack, Dion connects to it and starts from there. Moving to a different system later is optional and happens on your schedule, if it makes sense at all.
How is Dion priced?
By the functions you hand over, not by seats or licenses. We map what those functions cost you today and price Dion against that operating scope, so you can see the difference before you decide.
How much of the work do the AI agents do?
It depends on the workflow and the mix you approve. Each function runs automated, agent-assisted or human-led, and you can see at any time what an agent did, what a person did and what needs attention.
What happens to clinical decision-making?
It stays with the clinician. Dion operates the administrative and operational infrastructure around care. Diagnosis, treatment planning and clinical judgment remain with the treating provider.
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