The AI-driven healthcare management system. For private practices, small groups and large enterprises.
One data spine carries the entire operation — from the first ad to the posted payment — and one AI reasons across all of it, around the clock, with a human on every escalation. We don't sell you the system. We operate it for you, and we're accountable for what it produces.
No commitment · Quoted from your own P&L · HIPAA-ready
All locations · Dashboard
LiveThe operator console — one login, every location. Illustrative, sample data.
- 18
- products behind it, every one built in-house
- 1
- AI layer over the whole funnel — not a bolt-on model per tool
- ~½
- of addressable overhead absorbed, quoted from your P&L
- 24/7
- run for you, with a human on every escalation
The machine is the same. Your situation isn’t.
A solo owner, a founder at five locations, an enterprise operator and a sponsor are not buying the same thing — so we won’t talk to you as if they were. Pick the one that sounds like your week.
You didn't spend a decade in training to run a call center.
The front desk is short-staffed again, the claims are on hold, and the books get done on Sunday night. Hand us the machine part of the practice — the phones, the billing, the recall, the collections, the bookkeeping, the payroll — and keep the part that needs you. It runs around the clock with a person on every escalation, and it was proven in our own San Francisco practice before it ever reached yours. Nothing to install. Nobody to train. No new software for your team to learn.
See your number- Every call answered — lunch, evenings, Saturdays — and booked, not just taken
- Claims worked until they pay, not until somebody has a free afternoon
- Recall that actually happens every month, without anyone chasing a list
- Books that are current every morning, not reconstructed at month-end
freed up per year in a typical $1.5M practice — computed from your own P&L, not a brochure
The technology company and the operating company are the same company.
That is the design, and it's why the accountability holds. A software vendor hands you a tool and leaves you to run it; a staffing firm hands you hours and no system. Dion engineers the full stack — every product, the AI layer executing inside it, the data spine underneath — and then runs your operation on it. You get the compounding advantage of a serious technology company, and you never administer a single piece of it.
We run it — not you
You hand over a function, not a login. Front desk, billing, collections, recall, bookkeeping, payroll, growth: each one is an engineered workflow Dion operates, with expert oversight and a human on every escalation. There is no implementation project waiting on your team.
We own the whole stack
Every product in this operation is built in-house on one data model and one event spine. No integration tax, no vendor pointing at another vendor, no AI model reasoning about a quarter of the picture. Ownership is what makes accountability possible.
One accountable partner
One relationship replaces the subscription stack and the coordination burden that came with it. The invoice reads like a staffing line, not a SaaS bill — and the result it's judged on is your margin, not our uptime.
You don't buy software. You retire overhead.
Roughly a quarter of what a practice collects is spent on the administrative machinery around the clinical work — labor, subscriptions, corporate back office. We take those functions over and run them for well under what they cost you today. Nothing here is priced per seat or per user; the quote is built from your own P&L at onboarding, itemized function by function, so the decision is arithmetic rather than faith.
Front desk & admin labor
Software subscriptions
Accounting & billing labor
Corporate back office
~24.5% of collections is the addressable overhead an AI workforce can compress. Typical outcome: Dion does it for roughly half — you keep the difference.
An independent practice
$1.5M collections
~$142k / yr
saved — ~57% of addressable overhead
A 10-location DSO
$15M collections
~$2.3M / yr
saved — ~64% of addressable overhead
Illustrative benchmarks, not a guarantee. Your actual number is computed from your own P&L at onboarding and itemized per function.
One spine ends the fragmentation — the old stack and the new AI, at the same time.
This is the part nobody else does. Our integration layer reads whatever each location already runs — Dentrix, Eaglesoft, Open Dental, CareStack, whatever the last acquisition came with — and cross-integrates it into one master patient record. That single move fixes both layers at once: the obsolete stack stops being obsolete because it's finally connected, and the AI stops being fragmented because one layer now sees the whole funnel instead of a dozen models each guessing from a slice. You get group-wide visibility on day one. Migration is a later, optional decision on your schedule.
Day-one visibility
Corporate sees location-level truth before a single system is migrated — the bridge streams operational data while every office keeps running exactly what it runs today.
One master patient record
The same patient is linked across marketing, scheduling, clinical and billing — even while offices sit on different software. It's the cross-product view a point tool can't build.
One AI layer, not twelve
Because the whole funnel lands on one spine, the AI reasons over marketing → lead → appointment → chart → claim → payment as a single picture. A bolt-on model inside your scheduler can only ever see the schedule. That difference is the entire argument.
Phased, never big-bang
Functions come online one at a time, starting with the ones that stabilize cash and demand. No operational pause, no rip-and-replace risk, no month where the schedule stops.
18 products. Every one built in-house.
We didn’t assemble this from other people’s software. Every stage of the operation — demand, phones, chair, lab, claim, payment, payroll — has a product we engineered, running on one data model and one event spine. It’s the same machinery whether it’s running one practice or a platform of them: you get the output of a full technology company without administering any of it.
The revenue engine
Every stage of the patient-revenue funnel has an owner — and they share one spine, so the funnel is measurable end to end.
Growth Studio
Marketing, brand & patient acquisition
Lead Intelligence
AI lead capture, nurture & conversion
Patient Engagement
Scheduling, recall, reviews & messaging
Dion Desk
Omnichannel contact center & ticketing
MedicalDentalRCM
Claims, ERA reconciliation & AR follow-up
Dion Pay
Patient ledger, plans & payments
Rolling outDion Membership
In-house coverage plans & provider payouts
Rolling outDion Insights
Practice analytics & financial diligence
Rolling outThe clinical & lab engine
Diagnosis, case design and appliance manufacturing in-house — so clinical quality and lab economics stop depending on outside vendors.
Aurea
Airway, TMJ & sleep diagnosis layer
Smile Design Lab
Case design, presentations & dental lab
Oralogix
Clear-aligner, TMJ & sleep manufacturing
Dion Clinical
Dental EMR/PMS, smile studio & AI scribe
Rolling outThe operations engine
The back office and the integration layer underneath everything else. This is the half no point tool competes on.
PMS Bridge
Reads the practice system you already run
Workforce
HR, payroll & compliance, multi-location
Dion Agents
One runtime for every AI employee, supervised
On the roadmapDion Finance
Corporate GL, AP & FP&A across locations
On the roadmapDion Supply
Procurement, inventory & group purchasing
On the roadmapDion Acquire
Acquisition & de-novo onboarding
On the roadmapUnbadged products are in service today. “Rolling out” means deployed and phasing in during onboarding; “on the roadmap” means built and owned but not yet in client service — we’d rather label it than let you assume it.
You don’t buy licenses. You hand over functions.
Each one is a managed operating function — an engineered workflow Dion runs around the clock, with expert oversight and a human on every escalation — priced against the overhead line it absorbs, not per user. There is nothing here for your team to implement, administer, or learn.
Dion Front Desk
Takes on: Answers every call, books, confirms and works the recall list — 24/7
Dion Billing / RCM
Takes on: Eligibility, pre-auth, claim submission, denials and EOB posting
Dion Treatment Coordination
Takes on: Follows up every open treatment plan, and tracks what closed
Dion Collections
Takes on: Statements, payment plans and the AR follow-up nobody has time for
Dion Bookkeeping
Takes on: Reconciliation, categorization and a P&L that is current
Dion HR / Payroll
Takes on: Payroll runs, compliance filings and credential expiry tracking
Dion Analytics
Takes on: KPI baselines, the weekly operating review and opportunity mining
Dion Marketing / Growth
Takes on: Campaigns, attribution and true cost per acquired patient
Every function has a dial — not a switch.
Nothing here is all-or-nothing. Every function in every product runs in one of three modes — human-run, AI-assisted, or fully automated — and you set the dial function by function, location by location. The console shows the split live: what people did, what AI did with a person in the loop, and what ran end to end on its own. Turn it up as the numbers earn it; the accountability is ours at every setting.
Human-run
People do the work — yours or ours — inside the same software, with the AI standing by. Full capability, zero autonomy.
AI-assisted
The AI drafts, prepares and queues; a person reviews and releases. The default wherever judgment matters.
Fully automated
The AI executes end to end under escalation rules, and a person steps in the moment anything is unusual.
Better care, because nothing slips.
Most of what patients feel as a bad experience is really a dropped hand-off — the call nobody returned, the treatment plan nobody scheduled, the lab case nobody chased, the claim that turns into a surprise bill months later. Follow-through is Dion's entire job. Every lane of the practice is watched end to end, so the moments patients actually feel never get missed.
Revenue cycle
Every claim tracked from eligibility to payment — denials worked, never shelved, and no surprise bill arriving months later.
Operations
Every call answered, every schedule gap backfilled, every reminder sent. The office feels calm because it is.
Clinical
Every treatment plan followed up, every referral tracked to completion, every case documented where the next provider needs it.
Lab
Every case tracked from impression to seat date — a patient never sits down to learn the crown isn't there.
Marketing
Every inquiry answered in minutes and followed through to booked — nobody who asked for care gets forgotten.
Your team stays. The work that was burning them out doesn’t.
Nobody went into healthcare to sit on hold with an insurance company. We take the queue work — and hand your team the one thing their software never gave them: a true, current picture of the practice. More time with patients, less time in front of a screen.
What Dion takes on
- Eligibility checks, pre-auth, claim scrubbing and EOB posting
- Sitting in insurance phone queues
- Reminders, recall outreach and waitlist backfill
- Reconciliation, statements and AR follow-up
- Re-keying the same patient into four different systems
- Rebuilding the same report every Monday
What stays with your people
- The exam, the diagnosis and the treatment decision
- The consult conversation — the questions, the hesitation, the trust
- The anxious patient and the hard news
- Which patient needs a call from a person today
- What to do about the number once you can see it
And the numbers stop being a guess.
Because one platform spans marketing → lead → appointment → chart → claim → payment, the people doing the work can finally see it.
- Real case acceptance
- per provider and per location — measured, not estimated
- Who was actually followed up with
- recall and treatment-plan follow-through, current
- Where every claim sits
- eligibility → claim → denial → payment, one pipeline
- What marketing truly produced
- lead → booked → completed → collected
- The real P&L
- live accounting and bank data, not month-end estimates
Transparent about operations, private about the patient: the data layer carries IDs, codes and amounts — never clinical content. And clinical labor is excluded from the pricing model entirely, so we cannot bill for replacing a clinician.
We didn’t buy this playbook. We built it.
Dr. Amin Samadian has spent his career at the front edge of craniofacial integrative care — the practice of treating the mouth as part of the whole body, where the airway, the bite, sleep, and the way a face ages are one connected system, not separate complaints in separate offices.
A DDS from UOP’s Dugoni School — where he now teaches — with an MBA from Berkeley’s Haas, he built Dion so that model could run at scale. The same AI employees you’d hire are proven first in his own San Francisco practice, on real patients, before they ever reach yours — not a demo, a working office.
Dr. Amin Samadian, DDS, MBA
Founder & CEO, Dion · Leader in Craniofacial Integrative Care
- DDS — UOP Arthur A. Dugoni School of Dentistry
- MBA — Haas School of Business, UC Berkeley
- Faculty — Integrated Reconstructive Sciences, UOP Dugoni
- Diplomate, American Board of Dental Sleep Medicine
- Fellow, International Congress of Oral Implantologists
- Fellow, American Academy of Craniofacial Pain
- Fellow, Misch Implant Institute
- Mastership of Esthetics — Rosenthal Aesthetic Advantage, NYU
What every owner asks.
So are you a software company?
We're both, on purpose — a technology company and an operating company fused into one. We build every product in the stack, then run your operation on it and answer for what it produces. You can't be accountable for an operation you don't control, which is why we own the technology — and why we'll never sell it to you as software to administer. You're not buying a platform. You're handing over a function.
Every vendor claims AI now. What's actually different here?
Two things. First, scope: their AI lives inside one tool and can only reason about that tool's slice — the scheduler's model can see the schedule, the clearinghouse's model can see claims, and neither can tell you why case acceptance dropped. Ours runs on one spine that spans marketing → lead → appointment → chart → claim → payment, because we own all of it. Second, accountability: their AI is a feature you're expected to operate. Ours is a function we operate, with expert oversight and a human on every escalation. If it doesn't work, that's our problem, not a support ticket you file.
How much of the work is actually done by AI, and how much by people?
As much or as little as you decide — per function. Everything runs in one of three modes: human-run, AI-assisted, or fully automated, set function by function and location by location. The console reports the split live, so you always know what share of the work ran in each mode — it's measured, not asserted. Most clients start assisted and turn functions up as the numbers earn it; our accountability is the same at every setting.
Do you take ownership of my practice?
No. We run the operations; you keep the ownership. This is an operating partnership, not an acquisition and not a roll-up — your practice, your patients, your clinical autonomy and your data remain entirely yours, and you can export at any time. Groups that later want an exit get help from us on their own timeline, as a choice, never as a condition.
Is it HIPAA-compliant and secure?
Yes — HIPAA-ready, with per-tenant data isolation, role-based access, and a full activity audit across every user, product, and action. SOC 2 is in progress. The spine that connects our products carries IDs, references, codes and amounts — never clinical content, enforced in the data contract rather than by policy. Transparent about operations, private about the patient.
What does onboarding actually involve for my team?
Far less than a software rollout, because there isn't one. In the first thirty days we connect your existing practice system and your accounting, ingest your P&L to build the quote, and mine your legacy system for revenue you're already owed — unscheduled treatment, lapsed recall, aged AR, unworked denials. You see the found money and the savings before anything changes. Then functions come online one at a time, starting with the ones that stabilize cash and demand. Your team isn't implementing a product; they're handing off work.
Do I have to replace my practice management system?
No — and you don't have to replace it later either. Dion works with every major practice management system and EMR: Dentrix, Eaglesoft, Open Dental, CareStack, Curve, Denticon and the rest. Our integration layer reads whatever each location already runs and cross-integrates it into one master patient record, so a group with a different system in every office still gets one unified view on day one. Moving onto Dion Clinical is a later, optional decision on your schedule — never a condition of starting.
What stays human?
Clinical work, and the relationships. Doctors, hygienists and assistants do the clinical work; the consult conversation, the anxious patient and the hard news stay with your people. We take the queue work around it — billing, phones, recall, collections, payroll. Clinical labor is excluded from the pricing model entirely, so we structurally cannot bill for replacing a clinician, and anything sensitive hands to a person with the context already gathered.
How is it priced?
Like a staffing line, not a software bill. Each function we run has a flat monthly rate — well below the loaded cost of the overhead it absorbs — plus metered usage. Software, implementation and support are included; there are no per-seat licenses, and the subscription stack you're paying for today gets cancelled. The quote is built from your own P&L at onboarding and itemized per function, so it's arithmetic rather than faith.
Does it work across multiple locations?
It's built for groups and DSOs from the ground up: one console for every location, the same functions run everywhere, per-location reporting and benchmarks, and one shared corporate back office instead of one per site — leverage a human back office can never give a group. Larger groups and sponsor-backed platforms should start at our enterprise door instead.
See exactly how Dion runs your group.
- 1
Book a demo
A few details about your group — under five minutes.
- 2
See it live
A 15-minute walkthrough of the AI at work across your operation.
- 3
Get your P&L analysis
We map your overhead line by line to the functions we'd run, and show the monthly difference — no obligation.
Leading a group, DSO, or sponsor-backed platform?
Request the confidential group briefingLooking for care instead?
Visit Dion Health for patients